You must visit your account and follow the steps under your " orders " section
also note: every order return and or refund, is subject to full terms and conditions.
Terms include banking delays including a base
*( 5 to 7 business day delay, or more due to banking time lines to process refunds )
NOTE : Not all products qualify for return or exchange.
Please see your products warranty details for specific information.
click here for warranty information.
see product warranty details
About Our Returns Policies
213Racing.com and most brands on 213Racing.com offer returns for items,
within 30 days of receipt of shipment.
If your eligible.
Eligible? Well if you just placed your order or have not received your purchase yet,
or have received an item that's damaged and unopened.
And its been less then 30days from the shipped date, request a refund or exchange here.
Firstly, WE ARE HERE TO HELP YOU AND ARE ON YOUR SIDE!
And, we are happy to help.
The first thing to keep in mind is that,
Shit happens, but its not the end of the world.
And there is light at the end of that tunnel!
Good news, for our customers, that means you
We at 213Racing do not close a tickets until your well-and happy!
And have received your items! That's a good thing.
Meaning we wont charge you until items have shipped.
And in the event you have been charged?
Not to worry we got your back.
Once your ticket is noted as "Eligible for a refund"
Once your order is approved for a refund,
we well process a refund the very next business day!
That's faster then Amazon YO!
Please allow 5 to 7 days as this process depends on your bank as-well.
Returns Replacement parts or Exchanges
It can take up to 25 days for an item to reach us/ or manufacturer's warranty department.
No Stress once you return it. We well process your exchange the very same day!
Thats faster then Amazon and a fat girl in a candy store!
refunds and exchanges :
please follow these steps.
"Customer Service" for returns:
We are sorry to hear your having an issue, and are here to help!
So if your purchase has not gone past 30days from the date of delivery,
and your product qualifies for a refund or are requesting a return,
within 30 days of purchase,
then please follow these steps.
1. contact us within 30 days of purchase
through your account options and open a ticket for exchange or refund!
YES BRO IN YOUR ACCOUNT SECTION UNDER YOUR ORDER NUMBER,
after this point, or if your confused contact your agent.
2. Then , for faster assistance.
click here
++ select from subject line " returns exchanges and refunds "
be sure to include a day time phone number and your order number along with details.
213Racing.com is known for the highest in customer service standards of satisfaction across the board.
Meaning We Love all you dudes, and we Respect Your Time & Money,
so just know we are here to help!
for more specific issues please feel free to give us a call
at : (978) 272-2464 { 2RA-CING } M- F PST. 9AM to 7PM Pacific
or : email us direct :
Product and Purchase support : Sales@213Racing.com
Orders and Shipping Support : Orders@213Racing.com
Technical Assistance : Techs@213Racing.com
Website & IT Assistance : IT@213Racing.com
for Shop Questions related to 213Racing Shop@213Racing.com
for Sponsorship Media Events Promotions & 213Radio Cloud Radio,
assistance : Team@213Racing.com
